FAQ - Frequently asked questions

Please read our most frequently asked questions before contacting us. In most cases, you will find what you are looking for here, quickly and easily.

Start climbing

Can I come to the Climbing Center and try climbing?
If you come to boulders at the Klättercentret in Malmö and have no previous experience of climbing, we offer a try-on course. Both in open group for people over 16 years old as well as in open group for people under 16 years old. We have a private try-on course. What times these go in the schedule of fixed courses. In addition, we have below Skollovs Try On which suits both children, adolescents and adults.

You can train bouldering without having any special prerequisites, as long as you are over 12 years old. However, you need to understand which ones Safety rules applicable in the boulder room.

What is the best way to get started with the climb?
Do you want to get started with bouldering we recommend ours Basic course in bouldering. There you will learn everything you need to get started on both safety and basic techniques.

Do you want to get started with peak repression is one Basic course in peak climbing the best possible start. You will learn how to safeguard equipment and technology and then make a climb for Green Card / Premium Rack Card.

I miss a climbing mate, can I come anyway?
You can always bounce on your own, as long as you are aware of which ones Security rules available at the facilities.

You can also sign up alone for most courses we offer.

Climbing for children

My child wants to climb - what do you offer?
Your child can also start in Klätterskolan (term training). Then the child regularly coaches with us throughout the term. For the younger children, an adult is required to attend and participate actively.

A Private Try On is also a good start. Then you get help from an instructor for 90 minutes and can then get by on your own.

Please read the climbing center's instructions on how to climb safely with children before your visit.

Booking & Payment

How do I enter a course or business activity?
By sending email to malmo@klattercentret.se or by calling us at 040-655 85 05.

Please look in the schedule of fixed courses to know what times the course goes as you are interested.

For climbing school, semester training and camps, separate registration forms are available on the respective course page.

How do I pay my course?
You pay it at the reception in connection with (first) course time.

Organizations (eg companies, schools, associations) can pay against invoice. The correct organization number, reference and invoice address must be entered.

How do I cancel or rebook a course or business activity?
You call or email us malmo@klattercentret.se

What rules apply to cancellation or rebooking of courses or business activities?
För alla våra kurser gäller att vid avbokning senare än 24 h innan kursstart debiteras en avbokningsavgift.

På kurs som ej är förskottsbetald skickas en faktura. Vid sjukdom eller skada krävs läkarintyg för återbetalning.

Security

What is Green Card / Premium Card?
Grönt kort gäller för topprepsklättring. Alla personer som vill topprepssäkra hos oss på Klättercentret måste göra ett praktiskt och ett teoretiskt prov, en så kallad uppklättring. En uppklättring visar att du har de nödvändiga kunskaperna för topprepssäkring. Om du går en nybörjarkurs hos oss, t.ex. topprepskurs, så får du i kursupplägget möjligheten att göra en uppklättring. Som godkänd får du ett bevis på att du är behörig säkringsperson, ett så kallat Grönt kort. Detta kort ska alltid bäras synligt på selen under klättring. Du kan också bli ombedd att visa upp ditt Gröna kort i receptionen.

When you visit the Climbing Center for the first time, you must show your green card at the front desk, or do the tests before securing another person. We have fixed times for climbing.

Remember, you can always bounce without green cards.

Do I have to go for a course if I do not have Green cards?
Do you already have knowledge of incorporation, hedging, command, equipment management, risks and rules? If so, you can come to one of our facilities and make a climb to take the Green Card / High Speed ​​Card license card. Note that climbing is not an education, but only a check. You make the climb with one of our Hall Hosts.

Om du inte har tillräckligt med kunskaper, eller om det var länge sedan du klättrade rep, bör du gå en topprepskurs för att se till att du kan och/eller får öva.

What is a companion check?
Innan du och din klätterkamrat ska börja topprepsklättra ska ni alltid utföra en s k kamratkontroll. Med “alltid” menar vi för varje led ni klättrar, varje gång ni byter rep och varje gång ni byter den person som klättrar och den som säkrar.

Kamratkontrollen innebär att ett antal saker ska kontrolleras innan klättringen påbörjas. Det är detaljer som kan missas och som du kommer vara tacksam för att du eller din kamrat upptäckt i kamratkontrollen. De saker som kontrolleras rör bl a inknytning, säkring och kommandoord.

Always make comrade control and contribute to a safer climbing environment.

What do you have for age limits?
Att topprepssäkra en annan människa är att ha dennes liv i sina händer. För att vi på Klättercentret ska känna oss trygga med att utfärda ett Grönt kort, d v s tillåtelse att i våra lokaler få säkra en annan person, ska man ha fyllt 15 år. Undantag till detta är om ett barn går i klätterskolan. Då har vi förmånen att följa den personens utveckling och kan göra en individuell bedömning baserat på flera klättertillfällen. I klätterskolan kan man få göra uppklättring från det att man fyllt 12 år, baserat på instruktören bedömning.

In the boulder room we work according to a child - an adult. This means that every child under the age of 12 must have an active and responsible adult with him. Do you have responsibility for several children who want to climb, they have to wait for the floor outside the carpets. You as an adult must also be aware that walls and rugs are not adapted to the children's height and weight, so climb only half way up.

Gift Cards

What is included in my gift card?
Your gift card is valid for a certain amount. You can buy courses, training cards, shop in the shop or in the café as a whole.

You can redeem your gift card at any Climbing Center.

What happens if I do not trade for the full amount?
Then save the remaining amount on your gift card to the next purchase date.

How long is my gift card valid?
Det är giltigt ett år från datumet då det utfärdades. Kortet ska vara inlöst före utgånget datum, men det går bra att boka och i förskott betala en kurs som kommer att hållas senare.

Can I buy gift cards without getting to a reception at Klättingssenter?
No, unfortunately, it's not possible.

Can I return a purchased gift card and get the money back?
No, open purchase and replacement rights do not apply to gift cards.

Other

Vad ska jag tänka på inför mitt besök på Klättercentret? Ska jag ha med mig något?
There are lockable cabinets so remember to bring your own padlock. Should you forget, you can buy one at the reception. There is also a shower and a sauna, so if you want to use these, you will need to bring your own towel.

Finns det något speciellt att att tänka på när jag ska vara med på en kurs eller företagsaktivitet?
Be sure to arrive well before the start of the course or activity so that you can change, try out the car sneakers where it is included and contact your instructor. On several of our courses, if you arrive late, there is no opportunity to jump in.

Hur ska jag vara klädd?
You need some odd clothes with freedom of movement to climb. It's workout, so get dressed for it. Special equipment you need is to rent on site, or part of our courses (with a few exceptions for climbing shoes).

It is not allowed to climb barefoot. If you do not have your own climbing shoes or do not want to rent a pair, it's good for indoor sneakers.

What does it cost?
See the respective tab Prices & Booking, Courses & Events, and Company.

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